Measuring and Communicating Volunteer Impact

Demonstrating results goes beyond counting the number of volunteers in your program and the hours of service they provide. This session will explore trends and emerging tools designed to demonstrate quantitative and, more importantly, qualitative results that position volunteer engagement as a valuable and effective resource within your organization. Learn some of the latest metrics to track volunteer impact and gain tools to make the case for volunteer engagement as a vital resource. https://vqstrategies.com/

Beth Steinhorn, President

Beth partners with organizations and their leadership to increase their impact through strategic and innovative engagement. The author of multiple books and articles on strategic volunteer engagement, she is a popular speaker and trainer, known for her interactive and inspiring presentations. As a thought leader, Beth regularly participates in the national dialogue about volunteerism and engagement. Her consultations have included developing engagement strategies and trainings for Save the Children USA, American Red Cross, Special Olympics Southern California, and Best Friends Animal Society. As a Service Enterprise Trainer, she has also trained and supported dozens of organizations to become certified Service Enterprises. Prior to becoming a consultant, Beth worked as an executive director and marketing director for education and faith-based organizations and spent years working with museums as an educator, manager, and anthropologist. She draws upon her anthropology experience still, helping organizations through the culture-shift process—from viewing volunteer management as a program to embracing engagement as a strategy to fulfill mission.